STERKWORKS | Ex-Mormon Lesbian Surviving Utah

Wow. I sounded so butch saying that. And I apologize to all of you men and women who came here thinking this would be a porn post. Yes, it is about sucking, but not in a good way. I shall try to be brief, but to sum it up, Prime Systems in Kaysville, Utah, sucks.

After taking my laptop to them to fix, I got home and it wasn’t. Went back and they told me the cord was bad. Hmmm. It was okay when I took it in. Bought a new one. So, out about $200 for repair and new cord.

Three days later, problem started again. Took the laptop back. Picked it up a few days later and it wouldn’t turn on. The on/off button didn’t work. Hmm. Worked when I took it in. After two hours of messing with it, I got my computer on, but after using it for four hours, it wouldn’t turn off. So it stayed on for an entire week, as I had a lot to do and couldn’t take it back to the shop until the weekend.

Trip three. Owner personally took me back to the tech dude who “fixed” my computer, he made a lot of excuses, and then told me my motherboard was bad. “Why didn’t you tell me $200 ago?” Well, he showed me that it said so on HIS computer. Never told me.

Knowing they were all Mormon, I told them I thought they were deceitful and picked up my laptop to leave. The owner, in a generous (I thought) gesture, offered to apply the $200 to a new computer they would build for me. After telling him I couldn’t afford any of his computers, he said he would give me store credit. Okay.

Picked up my new Prime Systems Sucks laptop three days later. Got it home and they forgot to include a port I had asked for so I could use my existing Sprint card to connect to the internet. They also upgraded the chassis because the one I had selected wasn’t in stock…my bill went up almost $400. I went to Sprint and got a USB hookup for the internet.

I’m now into this $400 without even making a penny payment toward the actual computer. Got home and the battery wouldn’t charge. Took it in the next day and got a new battery. Got home and the new battery wouldn’t charge. That meant it was the computer.

The good thing was I left Prime Systems Sucks without signing a contract or credit app. or anything. So last night, I ran to Best Buy, bought their cheapest laptop in stock ($414) and it works better and faster than the other laptop whose price had got up to $1300. I packed up the Prime Systems Computer piece of crap, wrote a two page letter, and dropped it off this morning at the store. Bye bye.

My father knows the manager and many people in the store, which is why I went there in the first place. He buys all his computers there and they are ALWAYS in the shop. I should have known. I was assertive but polite in the letter because I didn’t want them to hate my father via me. I also asked them to mail me a refund check for the $90 power cord that I bought and returned within the same week.

I love my NEW computer

P.S. Before I posted this, I ran the title by my Mormon sister to see how offensive it might be to some of my tolerant, but still Mormon, readers. Sister paused for a very long time…….and then said……. “but you don’t have a dick.”

Filed under: Ranting, Life Lessons, Am I Bad?